BETTER BUSINESS BUREAU REVIEWS

Please take the time to view testimonials from some of our recent satisfied clients. If you are a past or current customer, feel free to tell us what you think of our services. Your testimonials are a great motivator and a reminder to us why we continue to strive for nothing less than to provide a superior service. If you would like to submit a testimonial, please enter it into the form at the bottom of the page.

Short version – Sensible Home Products has done a phenomenal job on our home. We are so glad we found Jeremy and his high rating is definitely deserved. We had a roof, vinyl siding, door/window trim, a few windows, garage doors, and garage trim all completed by his team in quick order. I was very impressed with the crew’s professionalism and attention to detail. The work was completed quickly and afterwards there was no debris left to pick up. In fact, the dumpster was out of the driveway 30 minutes after the job was complete. Nice touch J. Long version – My neighborhood was hit with a freak hailstorm in Mid-May 2018. Tennis ball sized hail did a number to my house and every other house in a 2 mile radius. The very next day, the construction equivalent of ambulance chasers from all over the country converged and promised homeowners to fix it right. Big fancy trucks, matching uniforms, glossy pamphlets. Naturally suspicious of the convenience that they were selling I held off and met with local contractors and finally Jeremy (because of the high ratings). I am sure glad I waited. He laid everything out for me, showed me the quality of is work, suggested a few improvements within my budget and got right to work for us. Besides the quality of work I witnessed in pictures what really struck a chord with me was that his crew has been with him for years. It shows a lot of character in the construction business to have a crew work that many years for one general contractor. I could tell he cared about taking care of his crews and doing right by the customer. Fast forward 2 week before construction was to start and we had buyer’s remorse on the color choice for the home. I still feel bad but Jeremy really went to bat for us on siding already custom made for our job and got it switched to a different color. It wasn’t without some hardship so please, if you do decide on a color, stick to it. I’m not sure Jeremy could take another last minute change of that magnitude. Construction begins in early November. The construction crew shows up on time every day the weather permitted and even some days when it didn’t. They had many, many windows and doors that required trimming out and, if there’s one thing Jeremy takes greatest pride in, it’s the trim work. There was one gentleman bending metal full time each and every day on the job and I continue to be amazed at the quality of their work. Whereas most aluminum trim is flat, they actually made several bends in the metal to give it depth and pop out more. Additionally, we ponied up for the Azek trim around the garage doors and wow! what a difference. I get compliments daily on how great the doors and trim look. As a consequence of having such a great looking house with everything so well put together I now see other homes differently. You never recognize the poor craftsmanship and cut corners until you see great craftsmanship. I thought my house looked good and that’s why I bought it a few years ago. With the new siding/roof it made me realize how old and tired the house was. One last feather in Jeremy’s cap is that he is a great communicator. There may not have been a day over the past month that I haven’t spoken with him about the project. In comparison, my neighbor sent a large check to another contractor and has not been able to reach him for the past few weeks. In summary, the hailstorm was the worst/best thing to happen to this house and Sensible Home Products really went above and beyond in every facet of this construction project. Cheers Jeremy, great job.

Mike W.

Reviewed on Better Business Bureau

I hired Sensible Home Products to restore my 1922 garage. The garage was in pretty tough shape. It had some structural issues that needed correcting, it had very heavy, pull out carriage doors. Jeremy worked tirelessly to get the best craftsman on his team to do the job, Andrew Silva. They figured out the best way to handle the repairs that were needed and did them beautifully! Jeremy was very easy to work with and was mindful of my needs and the budget I was working with. He is honest and fair in his rates. The job was completed within the time frame Jeremy told me it would be. He kept me up to date throughout the project, even checking in on weekends! They cleaned up so well, you would never know they had been there. If you were to see they before and the after photos, you would never believe it was the same structure! Long story short, they did a phenomenal job!! I would very highly recommend Sensible Home Products for any construction from new builds, to remodels.

Sheila M.

Reviewed on Better Business Bureau

We recently had our siding done and couldn’t be happier. We had a conservative budget to work with, and the owner, Jeremy, was not only understanding, but worked with us to achieve our vision. He is personable, patient, experienced, and professional. His team is polite, efficient, tidy, and organized. We were thoroughly impressed with not only the company, but the process, as it was really a painless experience. We had gotten a few quotes from some other companies, but we felt Jeremy was by far the most trustworthy, affordable, and his work speaks for itself. We look forward to hiring Sensible Home Products again for future projects. 5 stars indeed!

Rachel G.

Reviewed on Better Business Bureau

Jeremy is the ultimate professional. Siding and gutters being put on home. Every day his crew arrived early and worked diligently all day, and then cleaned up the yard fully before they left. There wasn’t even so much as a nail on the ground. The work is superior as well as the products that he uses. Jeremy also checks and daily to make sure that I am happy with the work being done, and visited frequently to check on the work and talk with this crew and myself. The house looks stunning now that the work is completed. Very high recommendation for this company.

Cindy

Reviewed on Better Business Bureau

For those of you who don’t have the time to read this entire review, here’s the short version: excellent customer service and master craftsmen with a strong eye for detail. My house was transformed! Now for the detailed review. I met Jeremy (the owner) in January of this year as I was beginning my research into replacing my windows and adding siding to my 62-year-old house. I liked him from the start – and honestly was tempted to look no further, but due diligence is key for a project of this size and cost. So I met with the other big companies that are advertised on TV and was not impressed. They do not do the work themselves, they contract the work out to someone else. I did not want that. I wanted to know who was doing the work on my house. These representatives were just the sales people selling the services and not doing the actual work and providing a lesser product. No thank you! I had seen Jeremy’s portfolio of work and was very impressed, his employees do the work, and after reading 26 positive reviews on ******* ****, I was certain that Jeremy was the guy for me. And he did not disappoint. His customer service is exceptional. We have all had our experiences with contractors. They don’t show up on time, you cannot reach them and it’s very frustrating. You call Jeremy, he answers. You text, he calls you right away. He checked in every day of my project. The windows and siding were delivered on time. We thought we’d have an issue with the delivery as I have a very narrow driveway and the siding was to be placed on my lawn by a big machine which barely fit. Jeremy was ready to grab a few men and do it by hand if necessary. No hesitation, this is what they will do. The delivery was fine in the end. The work began on time throughout the entire project. The windows were done in one day – I have 19 windows. The trim for the windows was just perfect. The attention to detail was amazing. The siding project began immediately following the windows; again, Vlad and Victor arrived on time and got so much accomplished each and every day. I was a bit freaked out when Jeremy called to tell me that the sill of the house (in the back) was destroyed by termites. However, he assured me it would be taken care of and it was, it was replaced. They see a problem, they fix it and keep going. Every detail is important. For example, the attic vent matches the color of the siding as does the frame surrounding the outside outlet and vent for my dryer. We got new gutters and downspouts and they put in a new roof on the small porch in the front. Basically, everything from the roof down is new and beautiful. The project is now complete and my home is stunning. Sensible Home Products will do all my future projects. They put pride in their work and their work is perfection. This isn’t about making money, it’s about making the homeowner happy. I am ridiculously happy. Thank you Jeremy, Vlad and Victor.

Jeanne B.

Reviewed on Better Business Bureau

I was enlisted by my mom and 4 siblings to hire a contractor to reside my mom’s 50 yr old home. After interviewing 5 companies, I went with Sensible Home Products because Jeremy’s knowledge and attention to detail was evident. A crew was on the job 2 days after signing contract and worked diligently and to finish the job in a very timely fashion! The guys were polite, hardworking, and did a beautiful job! The Work area was cleaned up at the end of the day and Jeremy showed up everyday to manage the job. He was very conscious of our budget and went above and beyond to stick to it while doing a quality job. I can’t say enough good things about the experience with Sensible Home Products!

Pat L.

Reviewed on Better Business Bureau

Professional. Courteous. Integrity. Three words that come to mind after working with Sensible Home Products to reside my house this past winter. At the beginning of the year, my home was struck by a drunk driver. It is a blessing that neither the driver nor anyone else was killed or injured. However, the vehicle strike to the corner of the house required the replacement of all the siding, gutters and downspouts. Insurance appraisers for the driver’s and my home owner’s insurance companies came and went. I began to research building codes and siding companies. I finalized my research and set appointments with five companies. I knew what my insurance company had given me for the job so I began the meetings. Being self-employed, I understand the process of selling not only your product but also your business, a part of you. No appointment was going to be a quick 5-minute look around the property and hand me a quote meeting, yet I scheduled an entire day of appointments. I had had appointments with several companies: a no show, no call and no I won’t reschedule with your company; arrive smelling of alcohol so I know the employees will be drinking on the job, on my property, no thank you; incomplete job quotes which leave room for increases beyond the budget number given, yeah no; job quotes one and one half to two times the budget number given, again, no;. My time is valuable and so is everyone else’s. No phone call to say you can’t keep the appointment shows you don’t value your potential customer. Arriving for an appointment smelling of alcohol is completely unprofessional. There’s no respect for the potential customer. I get that construction comes with surprises, but a built in 1 ½ to 2 times the budget number given before-hand causes me to be suspicious. Sensible Home Products was next. I believe it was Zig Zi**** who said when you do the right thing, good things come to you. I was returning home for the appointment when the radiator hose on the car split in ********* **, 20 minutes away from my home and 45 minutes before the appointment with Sensible Home Products. I had made arrangements for the car repair and to be on time for the appointment. I began to call Jeremy from Sensible Home Products but he was already on the phone calling me. He was able to meet earlier than scheduled and was confirming I was home. Jeremy gave a brief overview of his company and asked if he could be at my house in 15 minutes. I mentioned the car problem and asked to keep the original appointment time, 45 minutes later. Jeremy switched from pitching the job to asking if I needed a tow, did I have triple A? My response was I did not have triple A. His next response was to tell me he would find his membership card and call for me. Yes, Jeremy went from selling his business to what can I do to help you? After several calls, the appointment was rescheduled for the following day. Jeremy arrived on time and prepared to look at the property and present a quote. He was very professional and straight-forward. He explained the product (Prodigy Insulated siding) the company used, why they used it and why they didn’t use anything else. He walked around the house, measured and gave me a job quote. I had made the decision to go with Sensible Home Products not after the appointment and receiving the quote but when Jeremy stopped selling his business and went out of his way to help me with my towing dilemma. Jeremy didn’t reschedule the appointment and hang up the phone; he made the decision to help without measuring it against the bottom line. It all said integrity to me. After answering a few questions for my clarification, my husband & I signed the contract and mailed it out. A week later, once the insurance check cleared, we sent the deposit. Winter weather hadn’t really happened before January, so the plan was to start the job within a week of receiving the deposit check. But nature and weather patterns can cause havoc with any outside home improvement or renovation at any time of the year! Rather than ignore the customer until the weather cleared, Jeremy was on the phone keeping me informed of the new projected start date. Weather continued to cause problems, but I was never left guessing about the start time of our job. Finally, a break came in the weather and scheduling. All the colors on the quote were double checked, location of products and dumpster were communicated and, the most important detail, the project start date. The crew members for Sensible Home Products were extremely professional. They took the time to answer any questions either my husband or I asked them. Nothing, absolutely nothing, was left on the ground each day they were able to work. Yes, weather caused delays more than once. Jeremy called to keep me updated each and every time. The compliments started as soon as the windows were framed and wrapped. Everyone thought we had new windows installed. The high quality work was noticed with just that part of the house completed. The quality of the siding is visibly superior to anything else around our home. Jeremy had told me that we would notice how the siding would help maintain the heat during the winter and the air conditioning during the summer, the house was only partially sided and a major snow storm came through the state. We heat our home with a pellet stove and noticed immediately how much of a difference the siding made with heat retention. The last time we had a storm like that we had to run the pellet stove at its highest plus use our woodstove. This storm we only used the pellet stove at the midpoint setting. With the house finished, it looks brand new. Friends are driving by to look at the finished product. The compliments continue to be expressed. The house looks so good my neighbors are taking notice and sprucing up their properties.

Anne Marie B.

Reviewed on Better Business Bureau

I couldn’t be happier with the work that Sensible Home Products did on my home. I’ll begin by saying I’m a perfectionist and work in the construction industry as a Project Manager. I hire (and fire) contractors for a living and expect a lot of contractors who are involved on my projects. I called up and met with over 7 contractors when it was time to do my siding and roofing job. I saw everything, from the 2 hour-long presentation to a 2 minute walk around and estimate on a scrap piece of paper. When I met Jeremy (the owner) I knew immediately he was a top contender for the work. Jeremy is polite, courteous and very knowledgeable about his trade. From talking with him and looking at his pictures and driving by his previous jobs, its obvious he takes extreme pride in the work he does. He sat with my wife and I, showed us his work and explained the different products he works with. I was very impressed with the way he does his window trim, I haven’t seen anything like it from all of the contractors I met with and with the type of siding he uses. The Prodigy siding is an amazing product, insulated, ridged and nicely textured. No one else offered a product close to that. His estimate was spot on. It was no where near as high as the dog and pony show contractor and fairly priced above the fly by night napkin estimate we got from the low end guy. After I finished meeting with all of the contractors on my list, it was a no brainer, Jeremy was our guy. When it was time to sign the contract, I put Jeremy through his paces. My home is 80 years old with may quirky add-ons. I made sure he was able to explain how he would perform the work in certain tricky areas and nothing stumped him, he really is a problem solver. We signed on the dotted line positive we were receiving the best work at the best price. When Sensible Home Products showed up to start my work, all of the plants around my house were protected and my yard was kept very clean for a construction zone. Upon beginning to strip my roof, it was revealed that there were 3 layers of shingles, rather than the 2 I had thought. Jeremy’s guys had to work twice as hard and had to order a second dumpster. Jeremy took on the added cost…Amazing! No contractor does that for their customers! The roof was completed quickly and professionally and looks incredible. After the roof was done, Jeremy’s crew began stripping the siding. Jeremy himself and his lead guy Andrew actually went around filling gaps in my old board sheathing with insulation, I never even asked for that! Jeremy was just going above and beyond, I was very impressed! The siding was the bulk of the job. With 25 windows and 3 exterior doors to trim out, the detail work was critical and painstaking. Just like me, Jeremy is a stickler for the details and was on site everyday making sure his guys got it right. Any concerns I had were addressed immediately and professionally. I can’t be more sincere when I say that out of all of the contractors I have worked with, both at work and for my home, Jeremy was the best hands down. By the end working with Jeremy and seeing him everyday became like working with a friend. He is a great guy with a huge heart and genuinely cares about making sure his customer is beyond satisfied with the work he performs on their homes. I will definitely hire Sensible Home Products again if need be and have recommended them to all of my friends and family.

Steve B.

Reviewed on Better Business Bureau

How Can We Help You?

We offer our customers a variety of energy efficient products that will last for years at a great price. Our goal is to save you money and improve the appearance of your home by using the best materials and excellence in workmanship. You can contact us today to schedule a no-cost consultation and estimate!

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